Such a great company. We had our helicopter transfers booked by our island resort, however due to very bad weather, heavy rain & wind our flight was grounded. Tupou on the front desk kept us updated and made telephone calls on our behalf to our resort and as we had to overnight in Denarau, he organised for us to be driven to the Hilton that evening and picked up the following morning and taken to Denarau for our flight to our destination. The flight over & our return a week later was nothing less than spectacular! Our pilot, Luke was very informative and pointed out points of interest for us. Although both our flights were only about 15 minutes, we wouldn’t hesitate to fly with them again to experience more. Well done on a great experience Pacific Island Air.